VITAL TECHNOLOGY

At Vital, we recognise what is essential to deliver a world-class managed communications service.

EPOCH

Assembling an industry-leading team of experts across every area of the business and using technology to create a system to deliver maximum efficiency and improve every aspect of our service from start to finish.

The unique technology system we have developed is called EPOCH, and it helps us deliver a host of service benefits to clients through four key areas: efficiency, control, transparency and cost confidence.

HOW EPOCH WORKS

EFFICIENCY

DRIVING EFFICIENCY AT EVERY STAGE

EPOCH delivers efficiencies throughout the managed communications process without compromising any availability of information or detail about any job, at any time. This single system manages everything from workflow to tendering, tracking and performance monitoring.

The EPOCH system is designed to add value at every possible opportunity by saving time and administration, and by streamlining processes wherever possible – cost savings that we are able to pass onto the client.

The system also enables considerable efficiencies delivered through online proofing, corrections and an all-round reduction to the administrative burden that traditionally comes with managing large-scale communications projects.

Overflow creative work routed to vendor Complete job management workflow Performance monitoring Streamlining of processes.

USING TECHNOLOGY TO DELIVER A SERVICE OUR CLIENTS CAN TRUST

EPOCH helps Vital to meet the very high demands of modern businesses that require comprehensive managed communications solutions. With EPOCH, Vital has developed a system to support our exceptional team and industry-leading processes in order to deliver efficiencies and cost savings like never before.

With a functional web-based platform, and features that are compatible with (migratable into) existing systems, clients remain in full control, and cost confidence and complete transparency helps to deliver a managed communications service from Vital that clients can emphatically trust.